1. Contract Terms, Variations and Representations

        1. In these conditions, "the Seller" means JR HARDWARE as may sell the Goods; "the Buyer" means the individual, firm, company or other party with whom the Seller contracts; "the Goods" means the Goods (including any installment of the Goods) which the Seller is to supply in accordance with these conditions; "the Services" means the whole or any part of the services which the Seller is to supply or carry out; "the Contract" means any contract under which the Seller provides Services and/or sells the Goods to the Buyer; "Supply" includes (but is not limited to) any supply under a contract of sale.
        2. No order in pursuance of any quotation or otherwise shall be binding on the Seller unless and until such order is accepted by the Seller. Any Contract made between the Seller and the Buyer shall be subject to these conditions and save as after mentioned no representative or agent of the Seller has authority to agree any terms or make any representations inconsistent with them or to enter into any contract except on the basis of them; any such term representation or contract will bind the Seller only if in writing and signed by an authorized signatory of the Seller.
        3. Unless otherwise agreed in writing by the Seller these conditions shall apply to the exclusion of any terms and conditions stipulated or referred to by the Buyer in his order or pre-contract negotiations or any inconsistent terms implied by law or trade custom, practice or course of dealing.
        4. Unless otherwise agreed in writing by the Seller these conditions shall apply to the exclusion of any terms and conditions stipulated or referred to by the Buyer in his order or pre-contract negotiations or any inconsistent terms implied by law or trade custom, practice or course of dealing.
        5. Where the Seller has not given a written acknowledgment of the Buyer's order these conditions will nonetheless apply to the Contract provided that the Buyer has had prior notice of them.
        6. The Seller reserves the right to correct any clerical or typographical errors made by its employees at any time.
        7. In case of any disputes the law applicable would be based on the UAE Governing Law.

2. Specification, Instructions or Design

      1. The Buyer shall be responsible to the Seller for ensuring the accuracy of the terms of any order (including any applicable specification) submitted by the Buyer, and for giving the Seller any necessary information relating to the Goods or Services within a sufficient time to enable the Seller to perform the Contract in accordance with its terms.
      2. If the Goods are made to a specification, instruction or design supplied by the Buyer or any third party on behalf of the Buyer then (i) the suitability and accuracy of that specification, instruction or design will be the Buyer's responsibility; (ii) the Buyer will indemnify the Seller against any infringement or alleged infringement of any third party's intellectual property rights including but not limited to patent, design right, registered design, trademark, trade name or copyright and any loss, damage or expense which it may incur by reason of any such infringement or alleged infringement in any country; (iii) the Buyer will indemnify the Seller against any loss, damage or expense in respect of any liability arising in any country by reason of the Goods being made to such specification, instruction or design.

3. Quotations and Prices

      1. The Seller shall be entitled to increase its prices at any time to take account of any increase in the cost to the Seller of purchasing any goods or materials or manufacturing working on or supplying any goods (including but not limited to any such increase arising from any error or inadequacy in any specification, instructions or design provided by the Buyer, any modification carried out by the Seller at the Buyer's request or any change in exchange rates) and such increased prices ruling at the date of dispatch by the Seller shall be substituted for the previous Contract price..
      2. In the event that a Product is listed at an incorrect price due to an error in pricing, JR Hardware shall have the right, at JR Hardware sole discretion, to refuse or cancel any orders placed for that Product. In the event that a Product is mispriced, JR Hardware may, at JR Hardware discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
      3. All prices quoted are exclusive of any delivery or handling charges and the Buyer shall pay any and all taxes duties and other government charges payable in respect of the Goods and/or Services.
      4. All prices shown are in DIRHAM (AED) unless otherwise stated.

4. Orders & Delivery

Delivery Charges

      1. JR Hardware delivers across the UAE within 3-5 Working days.
      2. Free delivery inside Dubai for purchases above AED 500.
      3. Delivery charges may apply for orders below AED 500 and to other emirates than Dubai
      4. For product with bigger sizes, heavier weights or large package sizes, the delivery charges will be different. The charges depends on the dimensions and weight of the total order. You can contact us by email or phone to know the delivery charge for these orders.

Delivery Options

      1. Click & Collect
      2. Standard Delivery by Courier

Delivery Process

      1. As soon as your order is picked up by our Courier Partner we will notify you by e-mail. If it is not possible to deliver your order within the allotted time period or if for any reason it is not possible to fulfill your order we will inform you by email or telephone.

Billing and Alternate Items

      1. a) JR Hardware will bill your credit card as soon as you place an order with us. We carry this out to ensure that we can deliver at your chosen delivery time. If on occasion a product may be unavailable after processing your order and billing your credit card we will provide you with an option to consider selecting an alternative product or opting for a refund should we be unable to determine when the product you want may be back in stock. It may take up to [15] days for a refund to be credited back to your card.
      2. Free delivery inside Dubai for purchases above AED 500.
      3. Delivery charges may apply for orders below AED 500 and to other emirates than Dubai
      4. For product with bigger sizes, heavier weights or large package sizes, the delivery charges will be different. The charges depends on the dimensions and weight of the total order. You can contact us by email or phone to know the delivery charge for these orders.

5. Termination

      1. 1. JR Hardware may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice. If you wish to terminate this Agreement or your JR Hardware account (if you have one), you may simply discontinue using the Website. In addition, JR Hardware can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

6. Warranty

      1. If your purchase is found to be faulty within 3 days of purchase, please contact JR Hardware on 04-3881999 or by email on sales@jr-hardware.com. We will recommend the best course of action to get the issue resolved. If your purchase is outside the 3 day period you are still covered by the manufacturer’s warranty which may vary. You may contact our customer service to know more in details.

PLEASE NOTE - The guarantee does not apply where:

      • Repairs have been made or attempted by others.
      • Repairs are required because of normal wear and tear.
      • The tool has been abused, misused or improperly maintained.
      • Alterations have been made to the tool.
      • This does not affect your statutory rights.

7. Price & Payment

      1. The Price shall be the Seller’s quoted Price. The Price is shown is same which shall be due at the rate ruling on the date of the Seller’s invoice.
      2. The Seller reserves its right to change and vary its stated Price.
      3. To enable the Buyer’s order to be accepted, payment in full including any carriage charges must be received by the Seller. The Seller shall not be required to process the order until payment is made.
      4. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a fraud protection agency, which may keep a record of that information
      5. Currency accepted on our website for a transaction will be AED only.

PLEASE NOTE - The guarantee does not apply where:

      1. Repairs have been made or attempted by others.
      2. Repairs are required because of normal wear and tear.
      3. The tool has been abused, misused or improperly maintained.
      4. Alterations have been made to the tool.
      5. This does not affect your statutory rights.

8. Responsibility of Website Visitor

The Website may contain content containing technical inaccuracies, typographical mistakes, and other errors. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. JR Hardware disclaims any responsibility for any harm resulting from the use by visitors of the Website.




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